by COBS Tech Support » Tue May 16, 2006 4:19 pm
The user may have previously cancelled printing. If printing is cancelled from Visual Builder, Visual Builder will pause until it is closed down or directed to resume printing. Try the following:
1. Ask the user to close down their running copy of Visual Builder. When they go to print, Visual Builder will automatically restart and should commence printing.
2. Ask the user to switch focus to Visual Builder and from the main menu select File|Print Job Manager. If the radiobutton in the top corner has 'Pause' selected, change this to 'Resume' and press OK. Printing should recommence.