by COBS Tech Support » Tue Mar 20, 2007 11:13 am
My suggestion would be to create multiple fields for each repair item you want to track. This should be very practical for up to 6 items per job. (Possibly more.)
For example, create the field PCODE1, PCODE2, PCODE3 and so on to hold the product code of each of your repair items. Repeat the above procedure for return date, e.g., RETDATE1, RETDATE2, RETDATE3, and so on.
The advantage of the above approach is that you can have all the information on a single page (depending on how much you can practically fit on a page.)
The disadvantage of the above approach is that it definitely does complicate your reporting. Because for any reports that you write, you will need to inspect/list multiple fields.
You could potentially store the information in a separate card file, and then access those items via a menu from the service manager. However, there is no way you can integrate the contents of that card file directly into your main window. It will have to be a 'pop-up' window that appears after you open it from a menu option.